Our new emergency centre opens soon

Hospital emergency centre opens June 2020

When a pet parent walks through the doors of an emergency room, you can see the fear and worry in their eyes.

They are terrified their beloved pet is suffering, and want to get them into capable veterinary hands as soon as possible.

From June 2020, you will be able to hand over your beloved pet with confidence to our exceptional, compassionate team at our new emergency centre.

Our brand-new specialist animal hospital, which will be located in the Sutherland Shire, opens in June, and it includes our 24/7 emergency centre.

So no matter what the emergency, or what time of day or night, the VSOS emergency centre will be there for you and your pet.

Compassion Plus Cutting Edge Technology

Highly trained surgeons with cutting edge technology

At VSOS, we understand the special bond between pet owners and their beloved animals.

So we know that during an emergency, you need the most capable, highly trained team to take care of your pet.

At VSOS, compassion is at the very core of our foundation. Every single one of our team is committed to putting the welfare and health of your pet first.

And we are equally committed to being at the forefront of veterinary technology. Which is why we will have a leading team of specialists backed by state-of-the-art equipment in our new animal hospital and emergency centre.

So you can rest assured that when there is an emergency, the VSOS staff and emergency centre will provide the highest level of care for your pet, backed by cutting-edge veterinary expertise.

Experiencing An Emergency

When our doors open, they will stay open - 24/7

If you’re a vet who is experiencing an emergency with a pet patient, our new emergency centre will be there 24 hours a day, from June 2020.

Any vet, from anywhere in Sydney, can refer a patient to VSOS’s emergency centre and specialist animal hospital. Whether you need emergency specialist care, or your patient has become critical, you can contact VSOS.

Our specialist team will transfer the patient from your vet practice to our emergency centre for further treatment. And we will communicate with you to keep you in the loop about your patient’s progress. And if it is safe to do so after treatment, we will transfer your patient back to your vet clinic.

A purpose-built hospital and emergency centre, specialists who are leaders in their fields, and state-of-the-art equipment… means an emergency centre you can rely on, time and time again to deliver critical care when it’s needed most.

Take My Pet To Emergency

What will happen when I take my pet to emergency?

When you arrive with your pet at our new emergency centre, from June 2020, you will meet our highly experienced, friendly staff.

Our mission at VSOS with our new hospital and emergency centre is to make animals comfortable and pain-free as quickly as possible.

As with any normal emergency room, our triage nurse will assess your pet to check the level of emergency.

Of course, if it’s a critical emergency, then we will prioritise your pet’s needs. But if the emergency is less urgent, then we will need to prioritise more urgent cases.

Our exceptional staff will assess your pet, provide pain relief if needed, diagnose and treat your pet as appropriate. And we will guide you and your pet on the best way to get your beloved animal on the path to better health.

When should I take my pet or patient to emergency?

Patient To Emergency

From June 2020, pet owners and vets can call on our emergency centre 24 hours a day. This includes, but is not limited, to:

  • when a pet displays any signs of being in pain
  • when a pet swallows something they shouldn’t have, such as inappropriate food, poisonous bait or any other object
  • when a pet has been in an accident or if they have been involved in a mishap with another animal
  • when a pet has a condition or illness and they have developed any worrying new signs or symptoms
  • when a pet has a seizure
  • when a pet has suffered a snake bite, tick bite or insect sting
  • when a pet seems fatigued or weak
  • when a pet owner or vet is worried about any unusual symptoms for a pet.

Patient stories

“Karina, and all of the vet nurses and vet specialists at VSOS, have such incredible empathy."
On the hardest day of Jimmy Barnes' life, the VSOS team was there.

Contact us

for specialist veterinary treatment