Covid – 19 Protocol

Hospital consultation protocol

Veterinary Specialists of Sydney (VSOS) will remain open and seeing patients as an essential service:

  1. You are welcome to have a ZOOM consultation from home


  1. Come to the hospital with your pet – phone or ZOOM consult.


We ask that if you are unwell or have been to a hot-spot, that you remain at home. We have ZOOM consultations available for those unable to travel to the hospital.


For those coming to our hospital the protocol is as follows:


Emergency & Specialist appointments:

  1. Arrival: please telephone the hospital (02) 8376 8767 from your car, OR, ring the intercom/notify reception that you have arrived. Please WAIT in your car with your pet.
  2. Consultation: When the vet is ready to see your pet someone from the pet care team will come and collect your pet in full PPE gear.
    1. We can consult with you over the phone or via ZOOM.
    2. Please wait in your car
  3. Going home: When your consultation is complete, the pet care team will return your pet to the car with medications and payment can be made over the phone.


Visitation policy


Mobile ultrasound and surgery:

Contact us

for specialist veterinary treatment